Frequently Asked Questions

Yes, we provide initial consultations to understand your garden care needs. During the consultation, we'll assess your property, discuss your goals, and provide recommendations for the best services for your outdoor space. There's absolutely no obligation.

We proudly serve San Antonio and surrounding communities including Alamo Heights, Stone Oak, Terrell Hills, Olmos Park, Leon Valley, Shavano Park, Downtown San Antonio, and Dominion. Contact us to confirm that we service your specific area.

Simply call us at +1-805-294-9208, email help@bloomcraftgardens.site, or fill out our online contact form. We'll schedule a free consultation at your convenience to discuss your needs and provide a detailed quote.

Most clients choose weekly or bi-weekly maintenance depending on garden size and the level of care needed. We'll work with you to create a schedule that keeps your garden looking its best throughout the year.

Yes, we offer custom landscaping design for residential properties. Our team will create a personalized plan that enhances your property's curb appeal and creates the outdoor space you've always wanted.

We understand that plans change. Please contact us at least 24 hours in advance if you need to cancel or reschedule your appointment, and we'll be happy to accommodate you. There are no cancellation fees with proper notice.

Our pricing starts at $79 for basic garden maintenance visits. We offer three main service tiers plus custom packages. Visit our Pricing page for detailed information, or contact us for a personalized quote.

Never. We believe in complete transparency. The quote we provide includes all standard services. The only additional charges would be for extra services you specifically request beyond the original scope of work.

We accept cash, checks, and all major credit cards (Visa, Mastercard, American Express, Discover). We offer convenient monthly billing for regular maintenance clients.

Yes, we bring all necessary professional-grade equipment and tools to complete your service. You don't need to provide anything.

Absolutely! We are committed to using sustainable, environmentally responsible gardening methods. This includes proper waste disposal, organic fertilizers when appropriate, and water-efficient practices.

The duration depends on the size of your property and the services requested. Basic maintenance visits typically take 1-2 hours, while comprehensive services may take 3-4 hours or more.

Yes, Bloom Craft Gardens is fully licensed and insured to protect both our team and your property. We carry general liability insurance and workers' compensation coverage.

We stand behind our work with a 100% satisfaction guarantee. If you're not completely happy with any aspect of our service, simply let us know within 24 hours and we'll return to make it right at no additional charge.